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Important Covid Level 3 update 31 August 2021

20 Apr 2020
Important Covid Level 3 update 31 August 2021

Important information in regards to our repairs process at level three.

  • We are currently operating, offering our products online and our repairs via a contactless drop off or courier. Please courier repairs to the following address 63 Gasson Street, Sydenham, Christchurch 8023.
  • If you are using a courier or dropping off, please include repair instructions, your name, address, email and phone contact details. A secure drop off bin is available at the front door. There is no available contact with repairs staff or technicians.
  • All repairs will be returned via courier, there are no pickups available. All local deliveries will be offered free of charge!
  • All payment for repairs must be via internet banking or online credit card – we cannot process payments at the shop
  • All clothing and sleeping bags will be washed (waterproof jackets/pants washed and reproofed) before any repair work is carried out. Costs for this service have been reduced to $30 for a jacket wash (was $36.50) and sleeping bags $40 (was $47.50).
  • All repairs will sit isolated for 48hours before being handled by a repair technician.
  • We will contact you once your repair is entered into our system and confirm repair technique/process and  charges before proceeding.
  • Once your repair has been completed we will contact you regarding payment, as soon as payment has been received your repair will be couriered to you.
Sorry, there will be no retail sales available at 63 Gasson Street, all our products are available online, if you are after something that is not in the online shop (i.e. repair buckles, cord, webbing etc. please email us at and we can help.
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